Information Help Line:  803-732-1579

OnDemand Education

Registered session(s) will appear under the "Your Current OnDemand Sessions" button within 24 hours of registration.  The link will be available for 15 days.  

Upcoming events

    • 07 Jun 2011
    • 12:00 AM
    • 30 Jun 2013
    • 11:30 PM
    • Your Office, Your Schedule
    Are you new to ACH or re-entering the ACH area?

    If so, this session is for you.  To better understand the ACH Network, you need to know the basics or the ABCs. 


    Topics include: What is ACH, History of ACH, Participants in the ACH Network, ACH transaction flow and the difference between effective date and settlement date.


    A link to the ON-DEMAND session will be added to your login within 24 hours. 

     

    The link will be available for 15 days from date of your registration.

     



    • 01 Jul 2011
    • 12:00 AM
    • 30 Jun 2013
    • 11:30 PM
    • Your Office, Your Schedule
    This session will cover how to properly handle ACH exceptions.

    Topics include:

    * Pre-notifications
    * Stop Payments
    * Return Timeframes
    * Unauthorized Transactions

    We will also cover corporate unauthorized transactions.

    A link to the ON-DEMAND session will be added to your login within 24 hours. 

     

    The link will be available for 15 days from date of your registration.

     



    • 04 Jul 2011
    • 12:00 AM
    • 30 Jun 2013
    • 11:30 PM
    • Your Office, Your Schedule

    Most of the time your government benefits payments come in with little work on your part. But what should you do when a recipient claims non-receipt of their payment or dies?

    This session will cover the proper handling of DNEs (Death Notification Entries), procedures for completing a trace request and how to limit your institutions liability when dealing with government reclamations.



    A link to the ON-DEMAND session will be added to your login within 24 hours. 


    The link will be available for 15 days from date of registration.

    • 15 Jul 2011
    • 12:00 AM
    • 30 Jun 2013
    • 11:30 PM
    • Your Office, Your Schedule


    This session will cover those times when things either go wrong or just don’t work at all! 



    Topics include handling notifications of change, dishonored returns, corrected returns, contested dishonored returns, and how to file a rules violation report.


    A link to the ON-DEMAND session will be added to your login within 24 hours. 


    The link will be available for 15 days from date of registration.

 
7440 Broad River Road, Irmo, SC 29063                                                                                    803-732-1579
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